We are no longer accepting applications for this position.


QA Manager

New York, NY
Denver, CO

Pico is making the internet a more vibrant place by empowering creators to run sustainable digital businesses. Our platform gives creators no- and low-code solutions they need to grow, manage, and sell directly to their audiences. We’re pushing into an exciting new chapter and looking for a QA Manager to join our fast-paced, mission-driven team. 

As Pico’s QA Manager you will take ownership of the Quality of our software delivery and our release management process. As a member of our Engineering team, you should be hungry to deliver great products to our customers, comfortable with wearing multiple hats, willing to get your hands dirty, and excited to work collaboratively with members of both the engineering and business teams.

We believe coming up with the best solutions requires not only intelligence and empathy, but also the patience to explore, experiment, and even get things wrong every now and then. We also believe product experiences are better when they're designed and engineered by a team of people with diverse backgrounds. We encourage applications from people of all stripes, regardless of your gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or whether or not you have a disability.

You are:

  • A compassionate Quality engineer with 7+ years of QA experience
  • A strategic thinker that also loves to roll up your sleeves, dive in, and be hands-on
  • Fascinated by complex products with deep interactions and delightful outcomes
  • Obsessed with playing with and improving products through your immeasurable curiosity
  • A phenomenal communicator, at ease with a variety of experts in myriad business contexts
  • Visually oriented and drawn to visually compelling applications
  • A JIRA pro and master of integrations with 3rd party integrations like GitHub or CodeClimate

You have:

  • Flourished in a dynamic startup environment
  • Envisioned, incepted, built, and led Quality organizations
  • A demonstrated track record in Quality
  • Worn a lot of technical hats with fearless joy

You will:

  • Report directly to Pico’s CTO
  • Test, measure, and indemnify the Quality of product engineering
  • Evangelize the STLC and Quality of Pico’s software products internally and externally
  • Spearhead the release management of multiple, wonderfully fascinating, and detailed products
  • Collaborate intensely with our Product Engineers to consistently deliver excellence
  • Implement multiple testing strategies and modalities including manual, automated, stress, pen using modern tools like Selenium, Webdriver, TestCafé

Skills Required:

  • Mastery of STLC and SDLC
  • Agile and Waterfall concepts
  • JIRA, GitHub, CI/CD release management concepts and tools
  • Manual and automated testing 
  • Performance and pen testing
  • Chaos testing, or similar approaches
  • Test planning, execution, and executive reporting
  • Technical documentation and requirements analysis
  • Python/Java/Javascript or equivalent programming language experience
  • Confidence with writing SQL queries
  • Log consumption, alerting, and Site Reliability
  • A variety of 3rd party tools such as Lambdatest, Browserstack, Sauce Labs, Blazemeter, or JMeter
  • API endpoint testing with tools such as Postman

Why you should join us:

It's a rare opportunity to work on something you love, to have the power to improve the world around you, and to get rewarded for doing it. If protecting the press and elevating the standards of public discourse sound like interesting challenges to you, and if you’re in search of a startup that has de-risked upside and strong validation among the investor community, then working at Pico is that rare opportunity.

As an early employee, you have the chance to not just build an amazing platform, but to also help cultivate a company culture that reflects the type of community of which you want to be a part. Trust, mutual respect, and passion already run deep in our young company's DNA. Jason and Nick became friends in elementary school and started Pico several years after graduating from Stanford together. You'll fit right in if, like us, you're curious about the world, anxious to fix what's broken around you, and thoughtful about how you do it.

There's a lot of exciting work to be done to fulfill the vision and potential of Pico. Join our journey, and let's get there together.

We are no longer accepting applications for this position.

To apply for this role, please email your resume to [email protected].

Want to apply?

Please email your resume to [email protected] along with your answer (preferably in a Google Doc) to the following prompt:

In the show Unbreakable Kimmy Schmidt, Kimmy grows up and spends her young adulthood in a bunker underground where she is held prisoner. After being rescued from the bunker, she’s invited to a talk show in New York City. She’s given a plane ticket in the mail and told that a car will take her to the airport nearby in Indianapolis, but she has no idea what to do once she arrives at the airport. Explain to her in clear and concise instructions how to get on her flight to New York and how to get to the TV studio once she lands in New York. (There will be a limo driver waiting for her outside JFK. The driver will be holding a sign with her name on it.)

Want to apply?

Please follow the instructions in this homework assignment.

Apply for this role

Our Interview Process

We look forward to learning as much as we can about your skills and interests, but we also aim to be respectful of your time. Below are the 3 steps to joining the Pico team:

Apply for the role.

Email your resume (and portfolio, if applicable) to [email protected].


If we believe there is a potential fit, we will schedule an initial interview with you, after which you may be asked to complete a take-home assignment.


The top candidates for this role will then be invited to interview with other key members of the team. From the homework assignment to the job offer, you can expect the process to take 3-4 weeks.